Service & Repairs - Medical Imaging,Video & Patient Monitoring Repairs

Medical Printer Repairs

Our fully equipped service workshop is able to repair a wide range of medical grade video and digital printers. Please check below to see if we can help repair your equipment.
  • Sony printers: UP-DR80MD, UP-21MD, UP-25MD, UP-D25MD, UP-X898MD, UP-D898MD, UP-D897, UP-55MD, UP-991AD, UP-971AD, UP-D895 
We always try to help where possible. If your model isn’t listed above don’t hesitate to contact us regarding service and repair for other similar Sony products.
We are also able to repair some discontinued Sony products, please call to enquire. 
Dedicated workshop and servicing
  • We have a dedicated workshop and engineers that carry out repair/servicing on the complete range of Sony Medical Products (including printers, monitors and recorders). 
  • We fit genuine parts supplied directly from Sony. 
  • We have access to Sony’s Pro-Assist system (for Technical notes, updates and up-to-date Service information). 
Our Shipping Address:

Service Department
Imotek International Ltd
West Newlands Industrial Estate
PE28 3FF

Please ensure that you mark your parcel clearly with our full address as detailed above.

To enable us to provide you with a repair quotation you must send the unit with the following:

A Contact Name
Company Name (optional)
Telephone Number
Fax Number (optional)
Fault Description. An accurate fault description will reduce the service repair time and save you money!
Packaging Instruction:
These items are very fragile and can be easily damaged in transit. We receive many poorly packed units that arrive with further damage. To ensure that your equipment is protected during shipment please ensure that it is well packed, especially around the front and rear of the unit as these areas are particularly fragile and prone to damage. We suggest that you provide a minimum of 4 inches (10cms) of packaging material all around the unit and that the unit is then placed in a sturdy cardboard box (or two) that is clearly labelled.


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Imotek International Ltd, Imotek House, West Newlands Industrial Estate,
Somersham, Huntingdon, Cambridgeshire, England PE28 3FF
Tel: +44 (0)1487 843193
Fax: +44 (0)1487 843030
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