Overview

We are committed to providing expert sales and technical support services to our customers in order to satisfy their needs. Our primary objective is to sustain strong corporate growth resulting from a high level of customer satisfaction. Our aim is to prosper by supplying superior products at competitive prices, thereby contributing to the welfare of our employees.

Imotek International Ltd recognises that we have a unique set of interested parties whose needs and expectations change and develop over time, and furthermore; that only a limited set of their respective needs and expectations are applicable to our operations or to our quality management system. Such needs and expectations broadly include those shown in the table below.

To ensure that our products and processes continue to meet all relevant requirements, we identify and assess the potential impact of any relevant needs and expectations that may be elicited from the interested parties.

Where appropriate, to ensure that our processes are aligned to deliver the requirements of our interested parties; we convert relevant needs and expectations into requirements which become inputs to our QMS and requests to our associated manufacturers product designs.

To ensure that our products and processes continue to meet all relevant requirements, we identify and assess the potential impact of any relevant needs and expectations that may be elicited from the interested parties.

Where appropriate, to ensure that our processes are aligned to deliver the requirements of our interested parties; we convert relevant needs and expectations into requirements which become inputs to our QMS and requests to our associated manufacturers product designs.