Service & Repairs - Work Shop Repairs

Printers, LCD, Patient Monitors & ECG

Our fully equipped service workshop is able to repair a wide range of medical grade video printers and LCD Monitors. We can also repair ECG Machines and Patient Monitors. Please check the attached document to see if we can help repair your equipment.

Our Shipping Address:
Service Department
Imotek International Ltd
West Newlands Industrial Estate
PE28 3FF

Please ensure that you mark your parcel clearly with our full address as detailed above.

To enable us to provide you with a repair quotation you must send the unit with the following:

  • A Contact Name
  • Company Name (optional)
  • Address
  • Telephone Number
  • Fax Number (optional)
  • E-Mail
  • Fault Description. An accurate fault description will reduce the service repair time and save you money!

Packaging Instruction

These items are very fragile and can be easily damaged in transit. We receive many poorly packed units that arrive with further damage. To ensure that your equipment is protected during shipment please ensure that it is well packed, especially around the front and rear of the unit as these areas are particularly fragile and prone to damage. We suggest that you provide a minimum of 4 inches (10cms) of packaging material all around the unit and that the unit is then placed in a sturdy cardboard box (or two) that is clearly labelled.

Next day delivery is available on orders placed before 12pm Monday – Friday in most areas. Orders placed on a Saturday and Sunday will be delivered on the following Tuesday. Next day delivery is only available if the items ordered are in stock.

Exclusions from next day delivery include:

  • Off-shore and remote areas*.
  • Items which are not in stock at time of order – These will be despatched as soon as they become available.
  • Next Day delivery is not available on Bank Holiday weekends

Imotek International Ltd use a third party courier for all deliveries. Delivery charges are dependant upon total order weight. UK Only.

Royal Mail First Class for orders under 750g and under £40

0-750 grams     £3.50

Courier for orders over 750g and over £40

1-25 Kgs         £7.50

26-50 Kgs       £14.00

51-75 Kgs       £20.00

75+ Kgs           Price on application

*For off-shore and remote areas including Northern Ireland, Highlands, Isle of Man, Isle of Wight, Channel Islands and Scottish Islands, delivery charges are available on request.

All products are subject to availability. Please see our full Terms and Conditions.

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Imotek International Ltd, Imotek House, West Newlands Industrial Estate,
Somersham, Huntingdon, Cambridgeshire, England PE28 3FF
Tel: +44 (0)1487 843193
Fax: +44 (0)1487 843030
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